Customer Service Vs. Customer Experience

author Valuetainment   2 год. назад
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How to Handle Customer Complaints Like a Pro

For detailed notes for this video, visit http://www.patrickbetdavid.com/how-to-handle-customer-complaints/ I'm going to make a prediction. There's little chance this video will go viral. Here's why. Because no one cares to talk about customer complaints. But I want to challenge you to listen to this whole thing because it will save you a lot of sleepless nights, make and save you a lot of money, and create a culture for your company. So let's get right into it. Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ 5 Types of Customer Complainers #1: The Valid Complainer - 1:11 #2: The Pessimist - 1:34 #3: Like Your Product, Disagree with Your Belief - 1:50 #4: An Actual Enemy - 5:04 #5: Trolls - 08:05 How to Handle Customer Complaints - 9:10 #1: Speed is Your Game - 10:08 #2: Don't Avoid Conflict - 10:38 #3: You Can't Win Them All - 12:03 #4: Get on the Phone - 12:07 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.

19 Military Lessons that Made Me a Millionaire

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/military-lessons-made-me-a-millionaire Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ If you removed the military from all of my life experiences, I wouldn't be who I am today. Here are 19 military lessons that made me a millionaire. #1: Managing Chaos - 5:29 #2: Mission Driven - 6:26 #3: Limited Resources - 6:53 #4: Multi-Task - 8:05 #5: Perform Under Pressure - 9:16 #6: Managing Risks - 11:19 #7: Thick Skin - 12:34 #8: Build a Tribe - 14:19 #9: Leadership - 16:45 #10: Learning Other Cultures - 18:02 #11: Adapt - 19:09 #12: Survivability - 19:56 #13: Independence - 20:02 #14: Strategy - 21:00 #15: Health - 21:07 #16: Preparation - 22:06 #17: Paranoia - 22:13 #18: Work Ethic - 23:02 #19: Discipline - 23:06 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics. For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/military-lessons-made-me-a-millionaire

"Watch Yourselves With These Women ..." (Black in Japan) | MFiles

In this episode of The Melanated Files (MFiles) we introduce Ashley Wallace, a HR professional living in Japan. Listen as Ashley shares his experience living in Japan as a black man for the past seven years. Watch to hear his story. You can find Ashley on Instagram here: @blacksunflowersamurai1914 The Melanated Files or the MFiles is a Black Experience in Japan's series that highlights black people living in Japan. It focuses on sharing the story of the individual; who they are; what they do; what they are passionate about; and what their experience has been so far, as a black person living in Japan. Melanated is a word that is regularly used in the black community. It means “full of melanin.” Files is in reference to the collection of stories of black people in Japan that will be shared in this series. If you would like to be featured or know a black person living in Japan, who would like to be featured, please send us a message on our Facebook page: https://www.facebook.com/theblackexjp/ Or tweet us @theblackexjp Visit our website: https://www.blackexjp.com Also remember to subscribe for weekly videos on the black experience in Japan. Music Provided by NoCopyrightSounds: Itro & Tobu - Cloud 9 [NCS Release] Tobu: ➞ Spotify http://smarturl.it/Tobu_Spotify ➞ SoundCloud https://soundcloud.com/7obu ➞ Facebook https://www.facebook.com/tobuofficial ➞ Twitter https://twitter.com/tobuofficial ➞ YouTube https://www.youtube.com/user/tobuoffi... Itro: ➞ Spotify https://open.spotify.com/artist/6fEZj... ➞ Facebook https://www.facebook.com/officialitro ➞ Twitter https://twitter.com/itromsc ➞ YouTube https://www.youtube.com/user/official... ➞ SoundCloud https://soundcloud.com/itro ------------------------------------------------- Thank you for watching! #blackinjapan #mfiles #ashleywallace

NEXT MARKET CRASH: 8 Ways to Prepare for Economic Collapse

How to Prepare for the Next Market Crash. Patrick Bet-David shares the importance of being ready when the market crashes and eight ways you can prepare for it. Subscribe to Valuetainment: http://bit.ly/2aPEwD4 Recommended videos to watch: 1. 20 Rules of Money: https://youtu.be/D9cPAuZIigs 2. How to Double Your Money: https://www.youtube.com/watch?v=eh5VcbLHMeI Get the free PDF: http://www.patrickbetdavid.com/prepare-next-market-crash/ About Valuetainment: Founded in 2012 by Patrick Bet-David, our goal is to impact entrepreneurs around the world through value and entertainment. We are the #1 channel for entrepreneurs because of the best interviews, best how to videos, best case studies and because we defend capitalism and educate entrepreneurs. Follow Patrick on social media: Facebook: https://www.facebook.com/PatrickBetDavid.Valuetainment/ Instagram: https://www.instagram.com/patrickbetdavid/ Twitter: https://twitter.com/patrickbetdavid Linkedin: https://www.linkedin.com/in/patrick-bet-david-3731553

4 Types of Customers and How to Sell to Them - How To Sell High-Ticket Products & Services Ep. 5

Identified what kinds of customers you are selling to. Watch the whole series here: https://www.youtube.com/playlist?list=PLEmTTOfet46PlgDZSSo-gxM8ahZ9RtNQE Watch this video until the end to discover the buying criteria for each type of clients. ★☆★BONUS FOR A LIMITED TIME★☆★ You can download Dan Lok's best-selling book F.U. Money for FREE: http://customertypes.danlok.link ★☆★ SUBSCRIBE TO DAN'S YOUTUBE CHANNEL NOW ★☆★ https://www.youtube.com/user/vanentrepreneurgroup?sub_confirmation=1 Dan Lok, a.k.a. The King of High-Ticket Sales, is one of the highest-paid and most respected consultants in the luxury and “high-ticket” space. Dan is the creator of High-Ticket Millions Methodology™, the world's most advanced system for getting high-end clients and commanding high fees with no resistance. Dan is one of the rare keynote speakers and business consultants that actually owns a portfolio of highly profitable business ventures. Not only he is a two times Tedx opening speaker, he's also an international best-selling author of over 12 books and the host of Shoulders of Titans show. Dan's availability is extremely limited. As such, he's very selective and he is not cheap. But if you think you or your brand might benefit from one-on-one interaction with Dan, visit http://danlok.com ★☆★ WANT TO OWN DAN'S BOOKS? ★☆★ http://www.amazon.com/Dan-Lok/e/B002BLXW1K ★☆★ NEED SOLID ADVICE? ★☆★ Request a call with Dan: https://clarity.fm/danlok ★☆★ CONNECT WITH DAN ON SOCIAL MEDIA ★☆★ Blog: http://www.danlok.com/blog/ Podcast: http://www.shouldersoftitans.com/ Facebook: https://www.facebook.com/danlokfan/ Twitter: https://twitter.com/danthemanlok Instagram: https://www.instagram.com/danlok/ YouTube: https://www.youtube.com/user/vanentrepreneurgroup Linkedin: https://www.linkedin.com/in/danlok Meetup: http://www.meetup.com/Vancouver-Entrepreneurs-Group-Business-Network/ Amazon: http://www.amazon.com/Dan-Lok/e/B002BLXW1K Keywords: big ticket sales, high ticket sales, high ticket selling, charge more money, increase prices, dan lok, preimum prices, luxury marketing expert, luxury selling, luxury sales, mastermind group, high level mastermind, high end clients, high end marketing, affluent clients, selling to affluent, affluent chinese, marketing to affluent, consultant, coach, consulting, coaching, speaking, speaker, lead generation, generate leads, professional services, coaching group, done for you service, high ticket sales funnel, closing sales, event marketing This video is about: 4 Types of Customers and How to Sell to Them - How To Sell High-Ticket Products & Services Ep. 5 https://youtu.be/F2uj9eApGXI https://youtu.be/F2uj9eApGXI

For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience

Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/

Customer service vs. customer experience; Do you know the difference?

One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why.

On the left, list five companies you return to again and again, and on the right write the reason for doing so.

For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________."

The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business.

#1: Fast - 0:38

#2: Quality - 0:49

#3: Cheap - 0:57

#4: Luxury - 1:10

#5: User Friendly - 1:23

#6: Customer Service - 1:38

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Valuetainment- The best channel for new, startup and established entrepreneurs.

Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.

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